In: Complete Foundation, Growth
Missed-Call Text-Back: the caller gets a text.
Can't pick up? You can still save the job.
A missed call, and seconds later the caller gets a text from your business asking what they need.
- Your phone still rings like it always did.
- No answer, so a text goes to the caller.
- You get the job details and call back.
Example conversation. Names and offers are made up.
No answer? Plenty of people just call the next guy.
The text keeps you in the running.
It won't win the job for you. It just makes sure the caller hears from you first.
Missed call. Text sent.
What happens after the ring.
Same questions as your quote form, so every job reaches you written up the same way.
They call. You can't answer.
Noon on a Tuesday, mid-job. That's when people work down Google's list.
A text goes back.
Sorry we missed you. What do you need?
Three quick questions.
Where, what, how soon. Then it stops.
You call back knowing the job.
It lands in your inbox under their name. Texts go out from your business number.
What it won't do.
Quote or book.
Prices and times are yours, on the callback.
Make people call you.
It only texts callers you already get. No promises on new ones.
Text a landline.
Those can't get a text. They still need a call back.
The text goes out from your business number, which is registered with the carriers. The caller can reply STOP to opt out. Message and data rates may apply. See our SMS terms and Privacy policy.
Questions.
Does it answer my calls?
No. Your phone rings as usual. If you don't pick up, a caller on a cell phone gets a text within seconds.
How do missed calls reach the text-back?
Through forwarding and porting, which we set up with you. The text comes from your business number in the system, not from your personal number.
Will it say something weird to my customers?
It asks where the job is, what's wrong and how soon. No prices, no appointments, no promises. Then it hands over to you.
Which plan is it in?
Complete Foundation ($297 a month) and Growth. Starter has the quote-form text-back, but not this one.
Where do the answers go?
Into your inbox, under the caller's name, from your business number.
Is it OK to text someone who just called me?
The text is a reply to the number that called.
Works with The Website Instant Text-Back Your Business Number
See what your callers would get.
When you book, we analyze your business and build your website draft before the call. Then we show it to you.
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